We had a great time during our stay in the cloud forest. The staff was incredibly friendly and provided personalized service. The location was stunning, with breathtaking views of the surrounding nature. We particularly enjoyed the hiking trails and the cable car ride, which gave us a unique perspective of the forest. The food was also excellent, with delicious traditional dishes.

We found the prices to be quite expensive. Additionally, the activities were limited and there wasn't much variety in terms of entertainment options.

mashpi lodge was an incredible experience. the beautiful hotel, caring guides, and amazing wildlife made it unforgettable. we will definitely come back.

Spa area could be larger.

the hotel is one of the most beautiful I have ever stayed in. Secondly, the guides are absolutely wonderful. They ensured that we did and saw everything that we wanted to. We partook in a nightwalk led by an incredible animal spotter who clearly has a deep passion for the subject matter. Lastly, we had an incredible stay thanks to a staff member who taught us a lot about the area and the wildlife. Everywhere you look is stunning and the staff bent over backwards to include all sightings and activities we wanted to fit in.

100% Recommend this hotel.

We had an amazing vacation at this hotel. The stunning location surrounded by a cloud forest made us feel safe and comfortable. The hotel facilities were top-notch, with spacious and comfortable rooms, 24-hour room service, and even an in-house doctor. The staff were kind and professional, and the food was exceptional. The guides were well-prepared and friendly, making our activities enjoyable. the cleanliness, breakfast, and the helpfulness of the staff were fantastic.

There was nothing we didn't like.

The lodge is nestled within the breathtaking cloud forest, offering floor-to-ceiling views of the lush surroundings. The staff and guides receive glowing praises for their exceptional service and knowledge. Guests have access to a wide range of activities, such as swimming in the waterfalls, riding the sky bike, and exploring the hummingbird garden. The rooms are described as beautiful and breathtaking and the food is prepared to perfection.

The evening meals may have varied in quality.

The location was amazing, perfect for relaxation, trail walks, and wild swimming. The wildlife was great, with night walks being the best for spotting animals. The hummingbird gardens were lovely, and the guides were fantastic and easy to get along with. All the staff were very pleasant and helpful during our stay.

Felt incredibly welcomed, no complaints whatsoever.

Beautiful accommodations, knowledgeable guides, and incredible wildlife sightings. Nightwalk led by Manolo was a highlight. Grateful for Jose's passion and dedication to the area. Highly recommend and would return.

I had an amazing stay at this lodge. The hotel was absolutely stunning and the staff were incredibly friendly and helpful. The cleanliness of the entire hotel was top-notch and the facilities were impressive. The location of the hotel was perfect - surrounded by nature and away from the hustle and bustle of the city. The breakfast provided was delicious and had a wide variety of options to choose from.

Don't have any issues at all.

Beautiful surroundings. Knowledgeable and dedicated staff for guided tours. Inclusive excursions. Personal touch from staff.

The guides are absolutely wonderful, with Nestor being our main guide who ensured we did and saw everything we wanted. Manolo led an incredible nightwalk where we saw frogs, iguanas, kinkajous, tarantulas, and more. Jose, the founder of the lodge, taught us a lot about the area and wildlife and spotted amazing wildlife for us. The hotel is stunning, with incredible staff who go above and beyond to make your stay special. The location is great for relaxation, trail walks, and wild swimming. The wildlife is great and the guides are fantastic. Highly recommended.

Would recommend this hotel.

Our stay at Mashpi was worth every penny. The room was spacious and comfortable, and the location in the midst of the cloud forest was truly remarkable. The staff treated us like royalty, going above and beyond to ensure we had an amazing experience.

Breakfast items could be improved with more options for those with dietary restrictions.

We had an amazing stay at the hotel. The cleanliness was impeccable and the hotel facilities were top-notch. The staff provided excellent service and went above and beyond to make sure we had a great time. The location was beautiful and allowed us to enjoy stunning views. The breakfast served was delicious and had a wide variety of options to choose from.

Nothing that we didn't like.